Privacy policy

RESPIN PRIVACY POLICY

Last Updated Date: February 17, 2025

This Privacy Notice describes how we at Respin LLC use, disclose, or otherwise process the personal information we collect when you visit the Respin website at www.re-spin.com or otherwise interact with us.

We may change this Privacy Notice from time to time. If we make changes, we will notify you by revising the date at the top of this policy. In some cases, we may provide additional notice, such as adding a statement to our website or sending you a notification.

Disclosure Regarding the Supplemental Consumer Health Data Privacy Notice

For information on our processing of “consumer health data” subject to the Washington My Health My Data Act or Nevada Consumer Health Data Privacy Law, please see our Supplemental Consumer Health Data Privacy Notice below.

1. PERSONAL INFORMATION WE COLLECT

We collect personal information that you provide to us, personal information we collect automatically when you use our website, and personal information from third-party sources, as described below. The types of personal information we collect will depend on how you interact with us.

Personal Information You Provide to Us Directly

We may collect personal information that you provide to us.

Account Information. We may collect personal information in connection with the creation or administration of your account. This personal information may include, but is not limited to, your name, email address, phone number, and other information you store with your account.
Purchases. We may collect personal information and details associated with your purchases, including your name, billing address, shipping address, and payment information.
Your Communications with Us. We may collect the information you communicate to us, such as through email or our web chat tool.
Survey and Quiz Information. If you participate in surveys, quizzes and other questionnaires through our services, we may collect personal information from you in connection with those questionnaires, including information about your health and lifestyle choices.
Information Used for Sweepstakes, Contests, and Other Events. We may collect personal information you provide for any sweepstakes or contests that we offer, or if you attend one of our events (either virtually or in person).
Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.
Job Applications. If you apply for a job with us, we will collect any personal information you provide in connection with your application.

Personal Information Collected Automatically

We may collect personal information automatically when you use our website.

Device Information. We may collect personal information about your device, such as your Internet protocol (IP) address, user settings, cookie identifiers, other unique identifiers, browser or device information, Internet service provider, and location information (including, as applicable, approximate location derived from IP address and precise geo-location information).
Usage Information. We may collect personal information about your use of the website, such as the pages that you visit, items that you search for, the types of content you interact with, information about the links you click, the frequency and duration of your activities, and other information about how you use the website.

Personal Information Collected from Third Parties

We may collect personal information about you from third parties. For example, if you interact with us using a third party service (as described below), we may collect personal information about you from that third party service that you have made available via your privacy settings.

2. HOW WE USE PERSONAL INFORMATION

We use personal information for a variety of business purposes, including to provide our services, for administrative purposes, and to provide you with marketing materials, as described below.

Provide our Services

We use your personal information to provide our services to you, to support and improve our business, and for legal purposes, such as:

Managing your relationship with us, including your account and transactions;
Providing access to certain areas, functionalities, and features of the website;
Communicating with you, including answers your requests for support and collecting feedback;
Connecting with you via social media and other outlets; and
Registering you for in-person and virtual events.

Administrative Purposes

We use personal information for various administrative purposes, such as:

For research and development (including marketing research), network and information security, and fraud prevention;
Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity (including identity verification), and prosecuting those responsible for that activity;
Measuring interest in and engagement with our services, including our website;
Improving, upgrading, or enhancing our services, including developing new products and services;
Ensuring internal quality control and safety, debugging to identify and repair errors, and creating de-identified and/or aggregated information; and
Carrying out activities that are required to comply with our legal obligations and enforcing our agreements and policies;.

Marketing and Advertising

We may use personal information to tailor and send marketing (including via email and text), display digital advertisements, and provide other content. If you have any questions about our marketing practices, you may contact us at any time as set forth in “Contact Us” below.

3. HOW WE DISCLOSE PERSONAL INFORMATION

We disclose personal information to third parties for a variety of business purposes, including to provide our services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.

Disclosures to Provide our Services

We may disclose the personal information we collect to the categories of third parties described below.

Service Providers. We may disclose personal information to service providers that assist us in providing out services. This may include, but is not limited to, service providers that provide us with payment and transaction processing, hosting, customer service, analytics, marketing services, IT support, and related services. In addition, personal information and chat communications may be disclosed to service providers that help provide our chat features.
Other Users You Share or Interact With. Certain parts of our websites may allow you to share personal information or interact with other users.
Business Partners. We may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information with business partners with whom we jointly offer products or services.
Affiliates. We may share your personal information with our corporate affiliates.
Advertising Partners. We may share your personal information with third party advertising partners. These third party advertising partners may set cookies and similar tracking tools on our website to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day).

B. Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others' rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

Disclosure in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, purchase or sale of assets, transition of service to another provider, or other similar corporate transaction, your personal information may be disclosed, sold, or transferred as part of such a transaction.

4. COOKIE NOTICE

We use cookies or other similar technologies on our website to collect and store information about your visit. We use these technologies to research and understand how our website is used, to develop and improve the services, to personalize your online experience, and for advertising and other marketing purposes. Most web browsers automatically accept cookies, but it is possible to change your browser setup so that it does not accept cookies. To find out more information about cookies, visit https://www.AllAboutCookies.org.

Google Analytics

We use Google Analytics to helps us understand how users engage with our services. Google Analytics uses cookies to track your interactions with our services, then collects that information and reports it to us, without identifying individual users. This information helps us improve our services so that we can better serve users like you. For more information on Google Analytics, visit https://Support.Google.com/Analytics.

Interest-Based Advertising

We use the information we collect via cookies and similar technologies tailor digital advertisements based on your interests or demographic information, including information collected over time and across other websites.

You can generally opt-out of receiving targeted ads from third-party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) by visiting http://optout.networkadvertising.org/. You may also opt out of receiving targeted advertisements from other companies that perform interest-based advertising services via the Digital Advertising Alliance (DAA) site at http://optout.aboutads.info/. Opting out of interest-based advertising does not mean you will no longer see advertising online, but it does mean that the companies from which you opt out will no longer show ads that have been tailored to your interests.

Browser Signals

Some web browsers have “Do Not Track” or similar features that allow you to tell each website you visit that you do not want your activities on that website tracked. At present, our website does not respond to “Do Not Track” signals.

Our website recognizes the Global Privacy Control (“GPC”) signal depending on where you are located.

5. YOUR PRIVACY CHOICES AND RIGHTS

The privacy choices you may have about your personal information are described below.

Email Communications. If you receive an unwanted email from us, you can use the unsubscribe functionality found at the bottom of the email to opt out of receiving future emails. You may not be able to opt out of certain transactional or administrative emails.
Text Messages. You can opt out by following the instructions in the text message you have received from us or by contacting us.
Mobile Devices. You can opt out of push notifications and location services via your device settings.
Cookies. You can adjust your browser settings to reject cookies, though this may affect certain functionalities on our website.
Global Privacy Control. Our websites will recognize GPC Signals for website users differently, based on the location of the user when they access our websites.

6. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

All personal information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live.

7. SUPPLEMENTAL NOTICE FOR EU/UK INDIVIDUALS

This Supplemental Notice for EU/UK GDPR Individuals only applies to our processing of personal information that is subject to the EU or UK General Data Protection Regulation. Respin LLC is the data controller of information collected pursuant to this Privacy Notice.

We process personal information pursuant to our contracts with you, in accordance with your consent, for purposes of fulfilling a legal obligation, and pursuant to our legitimate interests (which include operating and improving our business and for marketing purposes). In some cases, providing personal information may be a requirement under applicable law, a contractual requirement, or a requirement necessary to enter into a contract. If you choose not to provide personal information in cases where it is required, we will inform you of the consequences at the time of your refusal to provide the personal information.

Under the EU/UK GDPR, certain individuals may have the following rights:

Right to Access and Portability: You may request a copy of or access to the personal information we hold about you. You may also request that we transfer your personal information to a third party in a machine-readable format.
Right to Correct: You may ask us to update or correct inaccurate or incomplete personal information we hold about you.
Right to Limit or Restrict: You may have the right to request that we stop using all or some of your personal information or to limit our use of it.
Right to Erase: You may have the right to request that we delete all or some of your personal information.
Right to Withdraw Consent: You have the right to withdraw any consent you have previously given to us at any time. Your withdrawal of consent does not affect the lawfulness of our collecting, using, and sharing of your personal information prior to the withdrawal of your consent.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local Supervisory Authority. You can find contact information for your Supervisory Authority on the European Commission Data Protection Authorities webpage or through other publicly available sources.

To exercise your rights, please contact us at Support@re-spin.com.

8. CHILDREN'S PERSONAL INFORMATION

Our website is not directed to children under 16 years of age, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has uploaded personal information to our website in violation of applicable law, you may contact us as described in “Contact Us” below.

9. THIRD PARTY WEBSITES/APPLICATIONS

Our website may contain links to other websites/applications and other websites/applications may reference or link to our website or other services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.

10. SECURITY AND RETENTION OF INFORMATION

We take reasonable steps to safeguard the personal information that we collect about you. However, no data transmissions over the Internet can be guaranteed to be 100% secure. Thus, we cannot ensure or warrant the security of any information that you transmit to us. You use our services at your own risk.

As a general matter, we will keep your personal information for as long as necessary to fulfill the purpose for which it was collected. If a law requires us to retain your information for a longer period of time, we will comply with that law. We will also retain your personal information as necessary to protect our legal rights.

11. CONTACT US

For more information about our privacy practices or if you have questions, please contact us by e‑mail at support@re-spin.com.

SUPPLEMENTAL CONSUMER HEALTH DATA PRIVACY NOTICE

Last Updated Date: February 17, 2025

This Consumer Health Data Privacy Notice (“Notice”) supplements the Respin, LLC Privacy Policy and applies to the collection of “Consumer Health Data” as defined in relevant comprehensive consumer health data privacy laws.

Categories and Uses of Consumer Health Data We Collect

We only collect your Consumer Health Data as needed to provide you with the products or services you request or with your explicit consent. We may collect the following categories of Consumer Health Data:

Individual health condition, treatment, disease, or diagnosis information;
Social, psychological, behavioral, and medical intervention information;
Health-related surgery or procedure information;
Use or purchase of prescribed medication information;
Bodily function, vital sign, symptoms, or measurement of health information;
Diagnosis or diagnostic testing, treatment, or medication information;
Biometric data;
Information about your access to healthcare, including precise location information that could reasonably indicate an attempt to acquire or receive health services or supplies;
Information processed to associate or identify an individual with the data listed above that is derived or extrapolated from non-health information.

Sources of Consumer Health Data

We collect Consumer Health Data from the following sources:

Directly from you, if you request health-related products and services, register to use our health or wellness-related apps, join certain email lists or programs, or volunteer the information in connection with surveys or promotions.
Indirectly from you in certain contexts, if you interact with us by using certain health-related digital properties, enabling certain functionality (such as data syncing with health-related apps), and like, follow, or comment about health-related products and services on our social media sites.
From our vendors, suppliers, consultants, professional advisers, and other third parties, when health-related data is necessary for the purpose of managing and operating our business.

How We May Use Consumer Health Data

We use the Consumer Health Data we collect for a variety of business purposes as described below.

To manage our relationship with you, including responding to your requests or inquiries, giving you access to content or information you request, and better understanding your interests and needs.
To analyze, personalize, and improve our service and our business.
To market and advertise our products and service, including via email and digitally.
To comply with our legal obligations, including with respect to responding to authorities or reporting to government entities.
To create aggregated, de-identified, or other anonymous data; once the Consumer Health Data has been aggregated, de-identified, or anonymized, we may use and disclose it without restriction and in compliance with law.
To operate our business in an effective and compliant way, including to ensure you can access our services, prevent fraud, protect our interests as a company, assess and defend claims, exercise rights and protect the rights of others, and for corporate matters like restructuring or potential reorganization or sale of our business or assets.

How We May Share Consumer Health Data

We only share or disclose your Consumer Health Data as needed to provide you with the products or services that you request, or with your explicit consent. We may share or disclose any or all the above categories of Consumer Health Data to the following entities:

Business Collaborators
Product co-promotion and co-development partners
Marketing and Advertising Agencies
Social Media Companies and Platforms
Service Providers (including those hosting or analyzing data on our behalf)
Emergency Personnel
Authorized/legal representatives, family members, and caregivers
Company lawyers, auditors, and consultants
Legal and regulatory bodies

Your Consumer Health Data Privacy Rights

Subject to certain legal limitations and exceptions, you have the following rights:

The right to confirm whether we are collecting, sharing, or selling your Consumer Health Data
The right to review and request corrections to your Consumer Health Data
The right to withdraw consent from our collection or sharing of your Consumer Health Data
The right to request that we delete your Consumer Health Data

You may submit a request pursuant to any of these rights by contact us at Support@re-spin.com.

Nevada Supplemental Consumer Health Data Privacy Notice

This Supplement applies to Nevada consumers for purposes of providing additional disclosures required by Nevada's Consumer Health Data Privacy Law. We collect, use, process, and share Consumer Health Data for the purposes and manners described above.

We limit third party collection of Consumer Health Data over time and across different Internet websites or online services when Nevada consumers use our websites or online services. We do this by disabling certain cookies or by ensuring that entities whose cookies, web beacons, pixels, and other online trackers we use on our websites and online services are our service providers or processors under applicable U.S. state privacy or consumer health data privacy laws.